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Account fees & late payment fees
From the 1st September 2007 Domain Hosting Shop has introduced a $10.00 late payment fee if...
How to cancel your hosting plan
To cancel your hosting plan, please follow the instructions below. 1.  Log in to your...
How to update your credit card details
To update your credit card details, log in to your client area...
I can't see my website or access my email
What to do if you can't see your website or access your email Down-time is very rare on our...
Making a payment
Payments can be made by credit card. We accept Mastercard, Visa and Amex. Your account is set to...
Password Do’s and Don’ts
Here are a few tips for creating strong passwords. Take a moment to review these, and consider...
Updating contact information
To change the account owner details (who receives all correspondance from Domain Hosting Shop)...
Upgrading or downgrading disk space on your plan
We currently bill monthly for any accounts that are over the quota included in their plan....
Upgrading or downgrading your plan
To upgrade or downgrade your plan, you just need to log in to your client area...
Viewing, downloading and printing your invoices
To view your invoices, log in to your client area...