| If you are trying to administer a domain name or a service at Domain Hosting Shop, you will need to log in to your client area. There are two options for recovering passwords below.
Recover passwords to your account if you have access to the account owner's email address
Reset your Account Owner password here Simply enter your account owners's email address and submit. The passwords are always sent to the Account Owner as listed in the contacts section of our Client Area. The Account Owner is not always not the Domain Name Owner. NOTE: If you are trying to recover the registry domain name passwords, you will need to go to Auda's password recovery page. Registry passwords are only relevant if you are trying to transfer a domain name between 2 domain name companies.
Recover passwords to your account if you no longer have access to the account owner's email address, or if the email address has changed.
If your email address has changed, and you are the owner of the account or domain name, or an authorised officer of the entity that owns the account, you can request the passwords be sent to you.
Please fax authorisation to the Accounts Department on relevant letterhead. The department can be reached by fax on (02) 9310 4266. We will then contact whomever is listed as the Current Contact Account Holder to confirm they wish to accept the instruction. |
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