Categories

Email problems 14

If you're having problems with your email, this is the first place you should look.

Setting up your email 14

This section provides instructions on setting up most email programs to access your email

Articles

 Adjusting your Spam filter

Spam has become a constant fixture in our online lives. While we do our best to protect your...

 Anti-Virus & Anti-SPAM

All our customers are protected by Mailscanner, SpamAssassin, and ClamAV spam detection...

 Blocked Attachments

Our virus and spam scanners are configured to block certains types of dangerous or potentially...

 Help! My email has been blocked!

Occassionally one of your emails is bounced back to you with a bounce message that looks...

 How to configure email authentication in cPanel

This article describes how to set up e-mail authentication in cPanel to help reduce unwanted...

 How to set up a mailbox

There are 2 steps to creating a new email address... Step 1 is to create the email box on the...

 How to set up an autoresponder / vacation email

To set up an auto-responder, log in to the webmail interface to manage the email account you want...

 How to set up an email forward

  An email forward allows you to re-direct any email sent to one email address to another...

 How to whitelist or blacklist an email address

You're now able to permanently "Whitelist" an email address or domain so their messages are never...

 Running out of space or being billed for extra space?

In most cases when you've received a server warning that you're running out of space or an...

 Sender Verification

Most of our mail servers now attempt to confirm that the sender of a given piece of mail is...

 Setting up offline folders in OSX Mail

If you're using IMAP for your mail, you may find that you're being billed for using extra space...

 Virus Checking and Spam Tagging

We currently run MailScanner/Spam Assassin to scan all incoming email for viruses and...

 Why don't my email messages arrive immediately?

Whenever you send or receive an email message, it may have to pass through many different mail...