Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
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Categories
 Email problems (4)If you're having problems with your email, this is the first place you should look. |
Setting up your email (5) This section provides instructions on setting up most email programs to access your email |
Articles
 Anti-Virus & Anti-SPAMAll our customers are protected by Mailscanner, SpamAssassin, and ClamAV spam detection... Views: 688 |
| Blocked Attachments Our virus and spam scanners are configured to block certains types of dangerous or potentially... Views: 222 |
| How to set up a mailbox There are 2 steps to creating a new email address... Step 1 is to create the email box on the... Views: 10276 |
| How to set up an autoresponder / vacation email To set up an auto-responder, log in to the webmail interface to manage the email account you want... Views: 140 |
| How to set up an email forward An email forward allows you to re-direct any email sent to one email address to another... Views: 234 |
| How to whitelist or blacklist an email address You're now able to permanently "Whitelist" an email address or domain so their messages are never... Views: 161 |
| Running out of space? In most cases when you've recieved a server warning that you're running out of space, it's... Views: 732 |
| Sender Verification Most of our mail servers now attempt to confirm that the sender of a given piece of mail is... Views: 502 |
| Virus Checking and Spam Tagging We currently run MailScanner/Spam Assassin to scan all incoming email for viruses and... Views: 588 |
| Why don't my email messages arrive immediately? Whenever you send or receive an email message, it may have to pass through many different mail... Views: 154 |
