Knowledgebase
Running out of space?
| In most cases when you've recieved a server warning that you're running out of space, it's because you've received some large emails, or because you have let the email build up in one of your email accounts. To work out where the problem lies, take the following steps; 1. Set all of your email accounts to remove the mail from the server In most email programs you can set your email program to remove mail from the server. In some cases where you may want to read your email on multiple computers, you should choose to leave it on the server for a few days before removing it. Please refer to the built in help in your email program. If you're using web mail, you will need to either delete some messages, empty the webmail trash, or upgrade your account. If your email is so full that you can't empty your webmail trash, you should turn the trash folder off in the preferences or options section of your web mail. 2. Log in to your site control panel If you're still getting warnings after cleaning up your email, log in to your site control panel to find out where your space is being used up. In our ensim control panels, the home page of your control panel shows how much space is being used. There are reports on which mailboxes are using the most space. In our cPanel control panels, there is a section called "Disk Usage Viewer". This is one way to see where your space is being used. Another way is to view your email accounts in the "Mail" section, and select "Show disk space used". This will give you a list of who is using how much space. |
