2. When you've logged in, click on "My Services" at the top of the page. You will then be shown a list of the web hosting or email hosting plans you have with us.
3. Next to each plan is a view / edit icon. Click on the icon next to the plan you want to cancel.
4. This screen shows the details of the plan you've selected. To cancel this plan, click on the "Request cancellation" button at the bottom of the page.
5. On this page, please let us know why you're cancelling, and choose whether you want to cancel at the end of your current billing period, or immediately. There are no refunds for unused billing periods on any of our plans. Clicking the "Request cancellation" button on this page will submit your cancellation request to us.
Please note: I've you've already been sent a renewal invoice for this plan, you will still need to send an email to service@domainhostingshop.com.au requesting that the invoice be cancelled.
