Domain Locking

Domain locking prohibits certain changes to a domain. If a domain is locked, transfers and DNS modification cannot be made until the domain is unlocked. This is a security feature that has been designed to ensure that Registrants have full control over the modifications made to their domain.

It provides you with a method to help you secure your domains against slamming, hijacking or other forms of 'domain transfers' that have NOT been properly authorized by the registrant. If a registrant wants to perform any of these actions for a locked name, the name must first be unlocked.

Domain locking is available for .COM, .NET, .ORG, .INFO, BIZ, .NAME, .ASIA, .TEL, .MOBI, .BZ, .CA, .CC, .CO, .IN, .IT, .ME, .TV, .US and .WS domains.

Domain locking is not available for .AU domains.

Note: Domain locking does NOT prevent contact management.

Locking an Existing Domain

You can change the lock status of any domain that is under your management provided that, in doing so, you do not go against the wishes of the domain registrant. 

To lock an existing domain

To manage any domain name you have registered with us, simply log in to our client area from our home page.

When you've logged in, follow the instructions below;

  1. Click on "My Domains" at the top of the page
  2. You should end up on a page listing whatever domain names you have with us.
  3. Click the "Manage Domain" button next to the domain name that you want to update
  4. Here you will see your domain details.
  5. Click on the "Registrar Lock" tab.
  6. Click the "Enable registrar lock" button.

Should you encounter any issues locking or unlocking a domain name, please send us an email requesting that we do it for you.

 

Enabling or Disabling Domain Locking for Registrants

Registrants can change the lock setting for their own domains in the Client Area.

To enable or disable domain locking

To manage any domain name you have registered with us, simply log in to our client area from our home page.

When you've logged in, follow the instructions below;

  1. Click on "My Domains" at the top of the page
  2. You should end up on a page listing whatever domain names you have with us.
  3. Click the "Manage Domain" button next to the domain name that you want to update
  4. Here you will see your domain details.
  5. Click on the "Registrar Lock" tab.
  6. If your domain is locked and you want to unlock it, click the "Disable registrar lock" button. If your domain is unlocked and you want to lock it, click the "Enable registrar lock" button.

Should you encounter any issues locking or unlocking a domain name, please send us an email requesting that we do it for you.

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