FTP & Control Panel Password Recovery

Retrieving your client area password

If you've lost your client area password, we now have an easy way for you to retrieve it!  Just follow these simple steps;

Simply go to https://clients.domainhostingshop.com.au/pwreset.php and type in your email address.  We'll then send you an email so you can reset your password for our client support system.

When you've reset your password for our support system, log in using your email address & password.

Retrieving your FTP & cPanel password

Your FTP & cPanel password can be retrieved and/or reset in your client area.

Log in to your client area from the Domain Hosting Shop home page at http://www.domainhostingshop.com.au

When you've logged in, go to the "My Services" section.  You'll then see your hosting plans listed.

Click on the "View Details" icon.  There you will see your cPanel username and password.  You can also click the "login" button and it will log you into cPanel.

You can also reset your password on this page as well.  Your FTP username and password are exactly the same as your cPanel username and password, so changing the password will also reset your FTP password.  


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